What We Do
With skills in communication evaluation, strategy and facilitation we help our clients grow their business by increasing market share, improving customer service and reducing costs and increasing the pace of change.
Each client’s needs differ, and our solutions vary accordingly. Some of our approaches include:
The Big Picture
This helps create clear line of sight between individuals, teams and corporate strategy. We have recorded dramatic increases in the understanding of strategy and used the Big Picture to challenge the way things get done. It is a powerful and proven engagement process. It can help the leadership team improve the consistency with which they communicate their vision. The process has won the BAE Systems Gold Award for Innovation – a prestigious, global endorsement and the first ever given to a people based project because of the tangible business benefits it generated.
Ambassador
Another Award winning approach (the 2009 PR Week and 2009 IABC Gold Quill Awards), Ambassador helps people understand their role as advocates of your brand and your business. The key to success is making it personal so that your people talk consistently but use their own voice and tailor their story to the needs of the people they aim to influence.
Insight
The objective with Insight is to increase understanding in order to help change. The weakness of much research is that it leaves the organisation unsure about what to do next. Our process has the need for improvement based on action built into the design of each stage in the process.
Hot Spots
We create Hot Spots of energy and action by unleashing the creativity and discretionary efforts of people in specially constructed work teams. Creating the right mix of facilitation, data gathering and action planning we help measure increased engagement and improvements in operating performance.
These are just a few of our offers. Contact us for more information about how we can help meet your needs